Sample Letter to Check Operating Costs for Tenants Austria
As a tenant in Austria, you may face the question of whether the operating cost statement is correct. This article explains step by step how to use a sample letter to have the statement checked, which deadlines to observe and which documents serve as evidence. We cover typical errors in advance payments and flat-rate agreements, show how to check additional charges and how to lodge an objection. The guide stays practical: phrasing examples, correct delivery by registered mail and documentation tips help you assert your rights against the landlord. At the end you will find an FAQ, a how‑to for sending the letter and links to official Austrian authorities.
What to check?
Before sending a sample letter, review all relevant receipts. The following points help to structure common areas to check.
- Collect receipts for heating and operating costs (statements, meter readings, maintenance contracts).
- Compare billed amounts with paid advance payments and flat-rate agreements.
- Check whether the form and deadlines of the statement comply with the lease and legal requirements [1].
- Gather evidence such as invoices, receipts and photos of defects.
How a sample letter is structured
A sample letter should clearly state which items you want checked, set a deadline for a response and request supporting documents. Stay factual and cite specific items or amounts you consider incorrect.
- Recipient (landlord), date and subject line.
- Specific items from the statement with reference to supporting documents.
- Deadline for a reply (e.g. 14 days) and requested delivery method (registered mail).
- Note possible next steps if no clarification is provided (e.g. complaint to the district court) [3].
If you are uncertain about legal bases, refer to the Rent Act or the General Civil Code as applicable [1][2].
Practical wording example
A short neutral template might begin: "Dear Ms./Mr. X, please review the items of the operating cost statement for the billing period ... and provide the corresponding invoices and receipts within 14 days." Add the specific items and amounts.
FAQ
- Can I have the operating cost statement checked?
- Yes. As a tenant you can demand transparency and request access to supporting documents to uncover errors or incorrect calculations.
- Which deadlines apply?
- There is no single deadline for all cases; a two-week deadline for information is often sensible. Pay attention to deadlines in the lease and legal requirements.
- What if the landlord does not respond?
- Document your requests, send follow-ups by registered mail and consider filing a complaint with the district court or taking legal action.
How-To
- Check receipts and mark disputed items.
- Create a sample letter with specific requests and a deadline.
- Send the letter by registered mail or with proof of delivery.
- If there is no reply, contact official bodies or legal counsel.
