Tenant Deadlines: Internet, TV & Parking in Austria
As a tenant in Austria it is important to know which deadlines apply to services like internet, TV or a rented parking space. Deadlines cover contract termination, reporting faults, payment deadlines and deadlines for returning parking spaces or keys. This article clearly explains which dates you must meet, how to gather evidence and who to contact if something goes wrong. I provide practical steps, name relevant legal reference points and show how acting within deadlines protects your rights as a tenant. The guidance is general and helps you calculate deadlines correctly and act according to form to avoid unnecessary costs or conflicts.
Which deadlines matter?
The most important dates concern contract termination, fault reporting, payment deadlines and parking handover. Below you will find practical tips and examples.
- Cancellation period for internet and TV contracts (deadline): Check term, minimum contract duration and the required form of cancellation.
- Reporting faults to the provider (repair): Report outages in writing and document date and time.
- Payment deadlines for parking or connection fees (rent): Pay on time or submit a reasoned dispute in writing.
- Returning the parking space when moving out (move-out): Keep agreed appointments, hand over keys and document the condition.
Keep all emails and invoices as evidence.
How do I cancel or report faults?
Here is how to proceed so deadlines count and evidence exists.
- Check cancellation period and contract terms (notice) and note the relevant dates.
- Send cancellation or defect notice in writing and document dispatch and receipt.
- Set a reasonable follow-up deadline for the provider to remedy faults and record this in writing.
Respond to deadline notices promptly, otherwise you may lose rights.
Legal basis
For many tenancy relationships the Mietrechtsgesetz (MRG)[1] and additionally the General Civil Code apply; in disputes the district courts are competent[2]. Forms for judicial termination and other e-forms are available via JustizOnline[3].
Documentation and timely communication strengthen your position in court.
FAQ
- How quickly must I report a fault?
- Report faults immediately in writing and document date and time; in practice this usually means within a few days.
- What is the notice period for internet contracts?
- The notice period is in the contract; it is often 1–3 months. Check term, minimum duration and special cancellation conditions.
- What can I do if the provider does not respond?
- Set a written follow-up deadline, inform the regulator or consider legal action at the district court.
How-To
- Gather documents (document): Compile contracts, invoices, emails and photos as evidence.
- Check deadlines (deadline): Review contract clauses and legal rules and calculate due dates.
- Send cancellation or defect notice (notice): Draft, send in time and document receipt.
- If necessary initiate court proceedings (court): File documents with the district court and observe deadlines.
Help and Support
- Mietrechtsgesetz (MRG) in RIS
- Information on courts and jurisdictions
- JustizOnline: e-forms and filings
