Viewing Documents: Tenant Rights in Austria
As a tenant in Austria, you will often encounter viewings during re-rental or sale where landlords or agents request documents or access to the apartment. This section clearly explains which documents are common, what proofs you as a tenant may need to present and what rights you have regarding entry. We describe how to protect your privacy, how appointments should be arranged correctly and which duties landlords must observe. You will also learn how to collect photos, logs and emails as evidence and which deadlines matter. The goal is that you handle viewings calmly, enforce your rights and avoid unnecessary conflicts. Read notes on objecting to unlawful requests and how to respond within deadlines. At the end you will find practical steps and official contact points for tenants in Austria.
Which documents may landlords request
During viewings some documents are common; however landlords may not ask for arbitrary private information.
- Identity proof such as identity card or passport
- Rental contract or previous rental agreement as proof of prior tenancy
- Tenant self-disclosure (form) with contact details and consent to data processing
- Proof of rent payments or deposit amount (if relevant)
- Power of attorney if a third party (agent) conducts the viewing
- Information on key handover or lock change, if relevant
Keep copies of important documents stored securely.
Access, appointments and deadlines
Appointments should normally be announced with reasonable notice; unannounced entry is only permitted in narrowly defined legal cases. Legal bases and deadlines can be found in the Tenancy Act.[1]
- Arrange appointments in writing or by email
- Track deadlines and respond within specified timeframes
- Request to see identity and, when possible, accompany viewings
Respond to legal letters on time to avoid losing rights.
Documentation and evidence
Good documentation helps in later disputes: record date, time, participants, photos and emails to support your position.
- Take photos of condition and meter readings during the viewing
- Keep a logbook with date and time of each viewing
- Save emails, SMS and messages as evidence
- Record witnesses or contacts for later queries
A clear evidence collection increases your chances in disputes.
How-To
- Arrange the viewing appointment in writing and confirm time and place
- Request a list of requested documents and check their purpose
- Document the viewing with photos and written notes
- Object in writing to unlawful requests and cite the legal basis
- Contact advisory services or legal help; official forms are available for formal steps.[2]
FAQ
- Which documents may the landlord request during a viewing?
- The landlord may request basic identity and tenancy-related proofs, but not in-depth private information. Legal details are governed by the Tenancy Act.[1]
- May the landlord enter the apartment without notice?
- Usually no; entry must be announced, with exceptions for imminent danger or legal authorization.
- What can I do if my data is requested or used unlawfully?
- Document the request, revoke consent in writing and seek legal advice; official forms can be accessed via JustizOnline.[2]
Key Takeaways
- Only relevant documents are generally required.
- Access must be announced and your privacy respected.
- Documentation protects you in disputes.
Help and Support
- RIS - Legal Information System of the Federal Government
- Justiz.gv.at - Information on procedures
- JustizOnline - Official forms and services
