Viewings for Reletting: Tenant Rights in Austria

As a tenant in Austria, it is important to know the rules that apply to viewings when an apartment is being relet or sold. This guide explains in plain language your rights and obligations, how appointments must be announced, which access restrictions you can set and how to protect data and personal items. It describes practical preparation steps, which documents and photos are useful and how to communicate calmly with the landlord or agent. If there is a dispute, you will learn which evidence is helpful and which deadlines to observe. The notes are aimed at tenants without legal expertise and help to keep calm and control during the process.^[1]

What tenants should know about viewings

Landlords or agents may announce viewings but must respect deadlines and privacy. In practice this means reasonable advance notice and a clear purpose for the viewing. You can exclude certain times or areas and you are not required to grant unlimited access.

Preparing for a viewing

• Confirm appointment (deadline): Confirm date and time in writing or by e-mail.
• Have receipts and photos ready: Take photos of condition and meter readings as evidence.
• Limit access: Agree clear time windows and protected rooms.

During the viewing

Remain polite but firm. You may be present and ask questions. Avoid leaving personal items exposed and document conversations if necessary. If photos are taken, ask how they will be used.

After the viewing

• Secure documentation: Save e-mails, photos and names as proof.
• Confirm contact: Request a summary by e-mail if agreements were made.
• Report damage: Report new defects to the landlord in writing immediately.

FAQ

When must a landlord announce a viewing?

The landlord must give reasonable advance notice and state the purpose and time period; short-notice emergencies are assessed differently.

Can the landlord enter without notice?

No, except in acute dangers (e.g. burst pipe). Otherwise notice and consent or limited entry rules apply.

What to do if there is a dispute about access?

Document everything in writing and consider legal steps or advice if needed; forms and court procedures run via the competent authorities.^[3]

How-To

1. Confirm appointment in writing: Ask for an e-mail with date, time and purpose (appointment).
2. Document photos and meter readings: Take recordings before the appointment.
3. Limit access: Specify which rooms and time windows apply.
4. Submit forms if necessary: Use official e-forms for court steps or complaints.^[2]

Help and Support

• RIS information on tenancy law
• JustizOnline: forms and e-services
• Information on courts and procedures

1. [1] RIS - Mietrechtsgesetz (MRG)
2. [2] JustizOnline - Forms
3. [3] Justiz.gv.at - Courts and Procedures