Tenant Template: Viewings in Austria
As a tenant in Austria, viewings can be scheduled suddenly due to re-rental or sale of the residence. This article explains in clear steps what rights and obligations you have, how to refuse or limit appointments, and which wordings a legally secure template letter should contain. It outlines deadlines, data protection on entry, the landlord's duties to provide evidence and sensible documentation like photos and appointment records. The goal is that you respond confidently, protect your privacy and remain cooperative to avoid conflicts. Practical templates and guidance on next steps round off the article and show how to correctly serve formal letters. It also includes guidance on handling spare keys and lock changes.
What belongs in the template?
A template letter briefly states the reason and desired rules for the viewing: proposed date, purpose (re-rental/sale), maximum number of people, request for written notice and documentation. References to legal bases (e.g. Mietrechtsgesetz) help support your position.[1]
Before the appointment
- Request an appointment with at least 24 hours' notice.
- Ask who will conduct the viewing and whether spare keys will be used.
- Insist on simple documentation: names, date and photos of the inspected rooms.
- Ask for written notice by email or registered letter.
How to serve the letter?
Sending by email (with read receipt) or by registered letter provides proof. If deadlines are mentioned, respond within those deadlines. Avoid unnecessary confrontation but document refusals or limitations in writing.[2]
Practical phrasings
A short, polite tone is usually sufficient. State the reason, propose times and set factual limits (e.g. maximum number of people, no personal searches). Use concrete deadlines and request confirmation.
- Suggestion for an appointment with date and time.
- Limit the number of people to a maximum of X.
- Request: full names of visitors, photo or appointment protocol.
- Note on data protection and request presence of a trusted person.
FAQ
- May the landlord enter without notice?
- No, the landlord generally must announce an appointment and have a legitimate purpose; immediate entry is only allowed in emergencies.[1]
- How can I refuse a viewing?
- You may refuse for valid reasons or propose time windows; state the refusal briefly in writing and offer alternatives.
- What to do in disputes about entry or timing?
- Document everything and consider court clarification at the district court; JustizOnline provides forms and information.[3]
How-To
- Check your lease and the legal rules (MRG) for provisions on entry and viewings.
- Draft a short template letter with date, reason, request for documentation and proposed times.
- Send the notice in writing and agree on a concrete time.
- If rights are violated, collect evidence and consider legal steps via the district court.
Key takeaways
- Short, factual letters are often most effective.
- Documentation protects your privacy and strengthens legal positions.
- Respond promptly to announcements to preserve rights.
Help and Support / Resources
- RIS - Mietrechtsgesetz (MRG)
- RIS - General Civil Code (ABGB)
- JustizOnline - court forms and information
