Viewing Costs: Who Pays for Tenants in Austria

Privacy & access (viewings, locks) 2 min read · published September 10, 2025

Rights and obligations for viewings

As a tenant in Austria, you may sometimes face viewings of the apartment when the landlord plans to re-let or sell the property. It is important to know who schedules appointments, under what conditions access is allowed, and whether costs for viewings can be passed on to tenants. This article explains your rights and obligations, how you can politely refuse or limit requests, which deadlines and documentation are helpful, and how to protect yourself from unnecessary disturbance.[1]

Document every request in writing and keep records of appointments.

When is access permitted?

In principle, access is only permitted for legitimate reasons and after reasonable notice. Emergencies are exempt; immediate access may be required in such cases.

  • The landlord may enter after notice if there is a legitimate reason.
  • Appointments should be arranged within a reasonable timeframe and not outside usual hours.

Who pays the costs?

Normally, tenants should not pay for organizing or conducting viewings. If the landlord requests costs, ask for a written breakdown and refuse if unclear.

  • As a rule, the landlord bears the costs for viewings.
  • Exceptions are rare; insist on written clarification before agreeing.
Respond to requests only in writing or with confirmation to avoid misunderstandings.

Frequently Asked Questions

Do I have to allow viewing appointments?
Answer: Generally only after reasonable notice and for legitimate reasons; refuse unreasonable demands.
Can the landlord charge me for viewings?
Answer: No, viewing costs are typically borne by the landlord; clarifying in writing is sensible.
What can I do about frequent or short-notice viewings?
Answer: Document incidents, object in writing and consider legal steps; the district court handles disputes.[2]

How-To

  1. Contact the landlord in writing and request specific appointment proposals.
  2. Document all messages, photos and who conducted the viewing.
  3. Suggest time windows that suit you and avoid short-notice appointments.
  4. If necessary, consider legal action at the district court or seek advice.[2]

Help and Support


  1. [1] Mietrechtsgesetz (MRG) — RIS
  2. [2] Court jurisdiction and procedures — Justiz
  3. [3] JustizOnline services and forms — JustizOnline
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Austria

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.